In the following data protection information, we inform you about the processing of personal data carried out by Surya Kretek Handels- und Entwicklungs GmbH, Richtweg 30, 28195 Bremen ("We") in accordance with the GDPR and the Federal Data Protection Act (BDSG 2018).

Please read our data protection information carefully. If you have any questions or comments about our data protection information, please contact us using the contact details below.

Surya Kretek Trading and Development GmbH

Guideway 30

28195 Bremen

Telephone: +49 (0)421 326780

Email address:  info@suryakretek.com

Represented by: Gani Salim.

Website:  www.suryakretek.com

Responsible authority within the meaning of the General Data Protection Regulation (GDPR): Dr. Imke Sommer

The State Commissioner for Data Protection and Freedom of Information of the Free Hanseatic City of Bremen
Arndtstrasse 1, 27570 Bremerhaven
Tel.: +49 471 596 2010 or +49 421 361 2010
Fax: +49 421 496 18495
Email:  office@datenschutz.bremen.de

You have the following rights:

1. Request confirmation as to whether and to what extent your personal data is being used and processed, as well as request access to the personal data stored about you and additional information.

2. Request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and machine-readable format.

3. Request confirmation of the personal data we hold about you.

4. Request erasure of your personal data

5. Object to our processing of your personal data.

6. Request that we restrict the processing of your personal data.

7. Lodge a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and are governed by our own legitimate interests and government regulations.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

storage

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of data collected and the purpose for which that data was collected, taking into account both the specifics of the case and the need to delete outdated, unused information as soon as possible. We retain customer personal information records, account setup documents, communications and other information in accordance with applicable laws and regulations.

We may, at any time and in our sole discretion, correct, complete, or remove any incomplete or inaccurate information.

basis for data collection

The processing of your personal data (ie any data that allows you to be identified by reasonable means; "Personal Data") is necessary for us to perform our contractual obligations to you and for us to provide our Services to you , protect our legitimate interests and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy.

We collect two types of data and information from users. 

The first category includes non-identifying and non-identifiable user information provided or collected through use of the Website (“Non-Personal Information”). We do not know the identity of the user from whom non-personal information was collected. The Non-Personal Information that may be collected includes Aggregated Usage Data and Technical Data transmitted by your device, including certain software and hardware information (e.g. browser and operating system used on the device, language preference, access time, etc .). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data, which is data that identifies an individual or can be identified through reasonable measures. Such data includes:

• Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.

• Registration data: When you register on our website, you will be asked to provide certain information, e.g. E.g.: first and last name, e-mail address or address or other information.

We obtain your personal data from various sources:

• You provide us with such data voluntarily, for example when registering on our website.

• We receive such data when you use our website or access it in connection with one of our services.

• We receive such data from other providers, services and from public registers (e.g. from data traffic analysis providers).

access data and hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer, which predominate within the framework of a weighing of interests. We reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

Third Party Hosting Services
As part of processing on our behalf, a third-party provider provides the services for hosting and displaying the website. This serves to protect our overriding legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All data that is collected as part of the use of this website or in the forms provided for this purpose in the online shop as described below is processed on its servers.

The provider of this service is Wix.com

Data collection and use for contract processing and when opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via the contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact or opening of the customer account and you cannot complete the order and/or open an account or send the contact without providing them . Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR to process the contract and your inquiries. After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.

data sharing
In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for processing payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

We use payment service providers and association service providers that are based in a country outside the European Union. The transmission of personal data to these companies is only necessary to fulfill the contract.

We may also disclose information when we have a good-faith belief it is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and, if necessary, investigate possible violations thereof; (iii) investigate, detect, prevent or take action against illegal activities or other wrongdoing, suspected fraud or security issues; (iv) establish or enforce our own legal rights or defend ourselves against the claims of others; (v) protect the rights, property, or our safety, the safety of our users, your safety, or the safety of others; or to (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.

email newsletters and postal advertising

E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 (1) sentence 1 lit.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

E-mail advertising without registering for the newsletter and your right to object
If we receive your e-mail address in connection with the sale of goods or services and you have not objected to this, we reserve the right to regularly send you offers for similar products to those already purchased on the basis of Section 7 (3) UWG , from our range by e-mail. This serves to safeguard our overriding legitimate interests in advertising to our customers within the framework of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to safeguard our overriding legitimate interests in advertising to our customers in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

The advertising mailings are provided by a service provider as part of processing on our behalf, to whom we pass on your data for this purpose.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Use of data for payment processing
Identity and credit check when selecting STRIPE payment methods 
If you choose one of the payment options offered by our partner Stripe.Inc  , you will be asked during the ordering process to consent to the transmission of the data required for processing the payment and an identity and credit check to Stripe. If you give your consent, your data (first and last name, street, house number, postal code, city, date of birth, telephone number and, in the case of purchase by direct debit, the specified account details) and the data in connection with your order will be transmitted to Stripe.

For the purpose of its own identity and credit check, Stripe or partner companies commissioned by Stripe transmits data to credit agencies (credit agencies) and receives information and, if necessary, creditworthiness information from them on the basis of mathematical-statistical processes, the calculation of which includes address data, among other things. Detailed information on this and the credit agencies used can be found in the data protection regulations of Stripe.Inc.

In addition, Stripe may use third-party tools to detect and prevent fraud. Data obtained with these tools may be stored in encrypted form by third parties so that they can only be read by Stripe. This data will only be used if you select a payment method from our cooperation partner Stripe, otherwise the data will automatically expire after 30 minutes.

Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings.

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
For website analysis, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de). This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the end of our use of Google Analytics, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can  be viewed here  . Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link :  http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin, you can click this link to prevent future detection by Google Analytics on this website. An opt-out cookie is stored on your end device. To delete your cookies, you must use the link  http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ _cc781905-5cde-3194- Click bb3b-136bad5cf58d_ again.

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advertising via marketing networks

We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, when you visit our website, the so-called remarketing cookie is set by Google, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. This serves to safeguard our overriding legitimate interests in optimal marketing of our website in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. After the end of our use of Google AdWords Remarketing, the data collected in this context will be deleted.

Any further data processing will only take place if you have given your consent to Google linking your web and app browser history to your Google account and using information from your Google account to personalize ads that you see on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google will temporarily link your personal data to Google Analytics data in order to form target groups.

Google AdWords Remarketing is an offer from Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can disable the remarketing cookie via   this link  . You can also find out more about the setting of cookies and make settings for this at the   Digital Advertising Alliance  

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minors

Protecting children's privacy is very important, especially online. The website is not designed for children and is not aimed at them. Use of our Services by minors is only permitted with the prior consent or authorization of a parent or legal guardian. We do not knowingly collect personal information from minors. If a parent or legal guardian becomes aware that his or her child has provided us with personal information without their consent, he/she can contact us at email address  info@suryakretek.com _cc781905-5cde- 3194-bb3b-136bad5cf58d_contact us.

Right to object
Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation. 

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.

Updates or changes to this Privacy Policy

We reserve the right to change or review this Privacy Policy from time to time. You can find the date of the current version under "Last modified on". Your continued use of the Platform following the posting of such changes on our website constitutes your consent to such changes to the Privacy Policy and constitutes your agreement to be bound by the modified terms

How to reach us

If you have general questions about the website, the information we collect about you, or how we use that information, please contact us at email address:  info@suryakretek.com, phone number; +49 421 326780, Monday to Friday from 9 a.m. to 5 p.m

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Last modified on 

26 February 2022